I don't normally write reviews but I have to here to share my experience on new years eve. Ordered a starter ribeye steak and chips. The starter was alright, the steak was undercooked, ordered medium rare received rare, in addition to this the meat was not tender, had a strange taste, was chewy and was mostly fat. However the worst part was the chips, A HAIR WAS FOUND in them and we called the waitress over, we then told her, quietly and respectfully that there was a hair, she proceeds to take the bowl of chips out of our hands sticks her fingers in it and takes the hair out and says this is not a hair, puts the chips back on the table and says do you still want it AFTER TOUCHING IT WITH HER BARE HANDS!!!???? I was disgusted at this point and honestly shocked? do we still want chips that had a hair in them and she touched?? We proceeded to say just leave it and after that just paid and left. Absolutely horrible experience and ruined our last meal of the year, and honestly felt robbed, they also had the cheek to add a 12.5% service charged which we had removed.
I don't normally write reviews but I have to here to share my experience on new years eve. Ordered a starter ribeye steak and chips. The starter was alright, the steak was undercooked, ordered medium rare received rare, in addition to this the meat was not tender, had a strange taste, was chewy...
